It is such a sad day yesterday when my gypsy was fedexed back to Provo Craft for replacement. Customer service was very nice and quickly agreed to replace it. The only problem is they will issue my new gypsy with my old serial number so that will take them a bit to make that transfer. Then I am told that my cartridges will work on the new one. I was told the process could take a couple of weeks.
Meanwhile, I will have craft without it. I think that I will find I miss it even more than I had thought.